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Kent Mihlbauer

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  • Kent Mihlbauer

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Low inventory, record profits, and how to grow revenue even more.

The world automotive industry is expected to lose $110 billion in sales in 2021. With the U.S. being the #1 auto sales country globally, that...

2021 Inventory Issues Continue, Get F&I Revenue Growth Instantly.

According to the experts, the chip shortage creating the inventory problem will continue throughout 2021 and possibly into early 2022. Eventually, new vehicle supply will...

How To Make sure your protection product profits are maximized with the correct lender decision.

When rates and reserve are about equal on an F&I deal, it’s critical to understand your ancillary product maximums per lender decision. Ideally, you want...

How much does it cost you to train a new F&I manager to be just 80% effective?

There are two scenarios: Promoting or hiring a newbie into the F&I department and training them from scratch. Hiring a trained F&I director from another...

How 22 deals missed $3,838 in F&I profit

The 80/20 rule applies to a lot of business factors at the typical dealership. I’m sure you can name 3 or 4 right off the...

Don’t Let the chip supply shortage destroy your profit

The chip shortage has created an inventory shortage that looks to be getting worse. It may be some time before the OEM’s get back on...

How to Stop ‘Good enough’ F&I Practices that kill gross profit

Why do we accept $1,500, $1,800, or $2,100 in F&I profit as ‘good enough’? We all know the ‘good enough’ mindset leaves profits on the...

How to organize lender callback data to maximize deal profitability.

The F&I managers do a great job of selecting the best lenders to submit a deal. They instantly have a good idea of what each...

3 Expert recommendations to increase F&I income

If you are an F&I manager and looking to increase your paycheck, experts and trainers recommend doing additional work to increase your income. Let’s think...

How to minimize F&I Customer down Time and crush PVR Profits

Customer downtime is a big issue when customers want the buying experience to be fast. I have heard F&I experts talk about keeping customers busy...