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Tag: automated F&I

For CDK dealers, full integration is vital for your digital retailing platform

January 21, 2021 Author: Kent Mihlbauer Category: Business

Are you on the CDK DMS platform? We all know how important it is to keep our data clean. Your CDK DMS needs to be the #1 source of clean data. When looking at digital retailing platforms as a CDK dealer, it’s vital to make sure any vendor has full…

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5 ways E-contracting increases F&I manager income

January 11, 2021 Author: Kent Mihlbauer Category: Business

First, let’s break down E-contracting into the core elements. Bank docs Proof of identity Income proof Credit history Proof of residence Ancillary product docs Rebate qualification docs DMV docs New vehicle information Trade-in information Proof of insurance Tax docs Down payment Sales tax (state, city, county by street address) All…

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35% PVR increase for F&I on CreditIQ Digital Retail deals

December 23, 2020 Author: Kent Mihlbauer Category: Business

Technology and internet access has turned consumers into multi-faceted employees. We are all professional researchers. We are all product analysts and reviewers. We are all bankers. (online) We are all travel agents, scheduling our travel and vacations. We are even waiters and waitresses at this point due to Covid-19 rules…

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Don’t stop your customers from buying with a bad Digital Retailing to showroom handoff

November 28, 2020 Author: Kent Mihlbauer Category: Business

Shoppers are looking for the least friction possible when shopping on your website or VDP’s. How easily and quickly can they start the buying process once the buying trigger goes off in their brain? Traditionally, dealers have just collected leads and then moved the customers to the showroom for the…

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4 ways to calculate ROI on Digital Retailing

November 3, 2020 Author: Kent Mihlbauer Category: Business

Have you ever sold a vehicle over the phone to a customer who just wants to pick up the vehicle? (or have delivered) Most dealerships have executed the “remote phone sale” process and have been able to know the exact gross of the deal. That’s what dealers want when it…

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Why Would an Automotive Digital Retailing Platform Get PCI Certification?

September 9, 2020 Author: Kent Mihlbauer Category: Business

Because it’s hard, and we like to do hard things. That is why we built a true penny perfect digital retailing platform. We don’t guess or estimate payments for our partners. We deliver a fully integrated platform that provides a payment structure just like you do for dealership showroom customers….

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7 Key questions to ask when investigating Digital Retailing platforms

September 2, 2020 Author: Bill Liatsis Category: Business

The new digital retailing world is creating new expectations from your customers and new challenges for your retail processes. The ultimate goal, no matter how a customer decides to purchase, is to build trust and drive confidence throughout the purchase process. Ask these questions of the vendors you interview and…

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Delivering Trust in Automotive Digital Retailing

August 24, 2020 Author: Bill Liatsis Category: Business

How do you feel when a customer goes all the way through the sales process, agrees to terms, and then tells you they want to “think about it” overnight? It’s deflating, annoying, and even disrespectful of your time. Especially when they never come back because they are at another dealership…

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What if Your BDC Actually SOLD Your Inventory Through Digital Retailing?

August 4, 2020 Author: Bill Liatsis Category: Business

Most BDC’s were set up to take internet and phone leads to allow the showroom floor salespeople to work the ups that were on the lot. Thus, they became information providers and appointment setters for the showroom sales staff.  What would happen if you turned the BDC into a digital…

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Digital financial analysis eliminates prejudice

June 19, 2020 Author: Bill Gerhard Category: Business

In a time when discrimination and racism are a focal point in our nation, it’s important to look back on financial discrimination in auto lending and forward on how we can do better as an industry. In 2013, Ally Financial paid out $98 million to settle a suit claiming they…

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Recent News

  • For CDK dealers, full integration is vital for your digital retailing platform
  • 5 ways E-contracting increases F&I manager income
  • 35% PVR increase for F&I on CreditIQ Digital Retail deals

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