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  • Bill Liatsis

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Credit Intelligent Selling Needs to be in Your Current Growth Plan

As dealers move towards a digital selling environment, the tools inside the heads of the best vehicle salespeople and F&I managers are increasingly being replicated...

11 Questions at the Heart of Contract-Ready Digital Retail

Here’s your eleven question cheat sheet (there’s still more, but these are big). If the answer to any of these is no, there’s a good...

7 Key questions to ask when investigating Digital Retailing platforms

The new digital retailing world is creating new expectations from your customers and new challenges for your retail processes. The ultimate goal, no matter how...

Delivering Trust in Automotive Digital Retailing

How do you feel when a customer goes all the way through the sales process, agrees to terms, and then tells you they want to...

What if Your BDC Actually SOLD Your Inventory Through Digital Retailing?

Most BDC’s were set up to take internet and phone leads to allow the showroom floor salespeople to work the ups that were on the...

How many broken deals does your digital retailing tool deliver?

The allure of a digital retailing process for auto buyers is very enticing. Customers expect a digital retailing experience to be similar to their other...

Benefits of Presenting a Firm Offer to an Online Auto Buyer

What is the number one question of an online automotive shopper? Can I afford this vehicle and what is my monthly payment going to be?...

Pencil Perfect or Estimated Payments?

Dealers work with everyone who wants to buy a vehicle and with the sales process moving online quickly it’s important to define the common term...

Why Banks Want Dealers to Use Digital F&I

As dealerships look to adjust to the new sales processes that social distancing requires, it is important to see the benefits it brings. Here are...

Serving your Dealer Client’s Vital Needs

If a dealer told you that you will be fired from their store unless you can help them sell a vehicle to a customer 300...