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  • Kent Mihlbauer

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For CDK dealers, full integration is vital for your digital retailing platform

Are you on the CDK DMS platform? We all know how important it is to keep our data clean. Your CDK DMS needs to be...

5 ways E-contracting increases F&I manager income

First, let’s break down E-contracting into the core elements. Bank docs Proof of identity Income proof Credit history Proof of residence Ancillary product docs Rebate...

35% PVR increase for F&I on CreditIQ Digital Retail deals

Technology and internet access has turned consumers into multi-faceted employees. We are all professional researchers. We are all product analysts and reviewers. We are all...

Expand your sales radius by delivering customer confidence with Digital Retailing

When we order from Amazon or other online retailers, we don’t even consider where it is being shipped from. We have confidence that once we...

Technology is changing cost structures (savings) in automotive retail and when ordering a beer.

Truth be told, I like beer!  Usually, automotive and beer don’t mix, but just like everything in the technology age, some things apply across the...

eCommerce jumps 32.4% in 2020. Did Yours?

Ecommerce jumped 32.4% this year due to the Covid-19 pandemic. It was projected to “only” jump 18% until the pandemic shifted consumers’ buying habits.  Ecommerce...

Don’t stop your customers from buying with a bad Digital Retailing to showroom handoff

Shoppers are looking for the least friction possible when shopping on your website or VDP’s. How easily and quickly can they start the buying process...

Sync your online DR with your Showroom Sales Process

When you drop the baton in a relay race, you lose. You often get the same result when the handoff between your Digital Retailing platform...

Digital Retailing allows Customers to Pre-Order Their Vehicle

Do you allow customers to pre-order the hot new releases? Are customers willing to pay more for this privilege? What would happen if you allow...

4 ways to calculate ROI on Digital Retailing

Have you ever sold a vehicle over the phone to a customer who just wants to pick up the vehicle? (or have delivered) Most dealerships...